The Yealink W60B DECT Base is a device that allows you to have up to 8 DECT cordless handsets connected. If you are looking for mobility and efficient flexibility this device reduces additional wiring troubles.
If you are trying to add a new extension/user to your device but it is not brand new, you will need to start the factory reset process. Here there are two different methods to do it.
1. From the DECT Base
a. Turn off the device by unplugging the power cord from the back or if you are using PoE, please disconnect the network cable.
b. Wait for 15 seconds.
c. With the unit unplugged, press and hold the connect button on the base station.
d. While still holding the connect button, plug the power, or network cable, back into the unit.
e. Wait until all three lights on the unit are showing as solid green, and release the connect button.
f. Wait approximately 5 minutes.
g. Reboot the unit by unplugging it from power for 15 seconds and plugging it back in.
2. From the Handset
a. Press the OK button in the middle of the phone to display the menu.
b. Navigate to Settings and press OK.
c. Select System Settings by scrolling down, and pressing OK.
d. Navigate to Base Reset and press OK.
e. Enter the PIN for your device (default is "0000") and press Done.
f. Press OK on Factory reset and then Yes.
g. A message will display "Success" (or similar) on the phone screen.
h. Finally, unplug the base station, and wait approximately 3 minutes then, plug the power or network cable back into the base.
If you need to pair the handset with the base station, please read the following article Pairing the Yealink W60B DECT Base with the Handset