General

E-Fax Services

• How to send and receive E-Faxes using the Portal

Peerlogic Pro App

• How to login into the Peerlogic Pro app
• How to send logs from your Android phone to the Support team?

Call Center Analytics and Reports

• How to send reports and analytics from the Call Center via email?
• Understanding Call Center Analytics and Reports
• How can I change my status if I am an Agent?
• How can I see the Agents' availability on the Call Center page?

Login

• Changing the voicemail PIN
• How to recover your login username or password of the Conversational Analytics Dashboard if you forgot?
• How to log in Conversational Analytics Dashboard
• Resending a Welcome Email
• Find your Username or Login Name if you forgot
• Reset and Recover your password