How To Fill Out an LOA

Learn how to enable email notifications and never miss a voicemail! This article details how to enable email notifications for both your main call queue as well as for individual users!

Continue Reading

Why Are My Calls Being Labelled As Spam?

To combat the rise of robocalling, the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act was passed. This act requires phone companies to implement call authentication technology, which helps verify that the calls people receive are actually coming from the numbers they claim to be from. Unfortunately, this has caused some legitimate business numbers to be flagged due to repeated calling being one of the symptoms defined in spam calls.

Continue Reading

How To Reset Username and Password

Username and passwords are able to be reset in a few places when trying to login to your Peerlogic Voice domain. Below are the steps to resetting your own password, to reset another users password please see How To Send a Welcome Email .

Continue Reading

How To Check Your Voicemail

Learn how to check all of your voicemail boxes on Peerlogic Voice! This article provides a guide on how to access voicemail for your personal phone, call queues, as well as on the soft phones and physical phones.

Continue Reading