Ensuring Proper Communications: Recommendations for Whitelisting Emails

In today’s digital world, email communication is crucial for staying connected with our customers, clients, and partners. However, sometimes important emails can end up in the spam or junk folder, causing delays and missed opportunities. To ensure you receive all essential communications from us, we recommend whitelisting our email addresses. Here’s how you can do it:

What is Whitelisting?

Whitelisting is the process of adding email addresses to a safe senders list, ensuring that emails from these addresses are not marked as spam. By whitelisting our email addresses, you can be confident that you won’t miss any important updates, notifications, or support communications from us.

Please add the following email addresses to your whitelist:

support@peerlogic.com: For all customer support inquiries and responses.
noreply@peerlogic.com: For automated notifications and updates.

By following these guidelines, you can ensure that crucial communications are never missed and that your inbox remains organized and efficient. If you need further assistance with whitelisting or managing your email settings, please contact our support team.

How to Whitelist Emails:

Whitelisting methods vary slightly depending on the email client or service you use. Below are step-by-step guides for the most popular email platforms.

Gmail

Log into your Gmail account.
Open an email from the sender you want to whitelist.
Click on the three vertical dots in the top right corner of the email.
Select “Add [Sender] to Contacts list.”

Alternatively, you can create a filter:

Click on the gear icon in the top right corner and select “See all settings.”
Go to the “Filters and Blocked Addresses” tab.
Click on “Create a new filter.”
Enter the email address you want to whitelist in the “From” field.
Click “Create filter.”
Check “Never send it to Spam.”
Click “Create filter.”

Outlook

Log into your Outlook account.
Open an email from the sender you want to whitelist.
Click on the ellipsis (three dots) next to the sender’s name.
Select “Add to Safe senders.”

For a more comprehensive approach:

Click on the gear icon and select “View all Outlook settings.”
Go to “Junk email” under Mail.
Under “Safe senders and domains,” click “Add.”
Enter the email address or domain and click “Save.”

Yahoo Mail

Log into your Yahoo Mail account.
Open an email from the sender you want to whitelist.
Hover over the sender’s name and click “…” (more options).
Click “Add to contacts.”

To ensure comprehensive whitelisting:

Click on the gear icon and select “More Settings.”
Go to “Filters”.
Click “Add new filters.”
Enter the sender’s email address and choose “Inbox” as the folder to deliver the emails.
Click “Save.”

Apple Mail

Open Apple Mail and go to Mail > Preferences.
Click on the “Rules” tab.
Click “Add Rule.”
Set the rule to: If any of the following conditions are met: From contains [email address].
In the Perform the following actions section, set to Move Message to Inbox.
Click “OK” to save the rule.

Additional Tips

Check Spam/Junk Folders Regularly: Periodically check your spam/junk folders to ensure no important emails are missed.
Update Contacts: Regularly update your contacts list with new and important email addresses.
Monitor Email Filters: Ensure your email filters are not inadvertently sending important emails to spam.

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Ensuring Proper Communications: Recommendations for Whitelisting Emails