Knowledge Base

To ensure a smooth experience using our app, please make sure your system meets the following requirements:

Browser Compatibility:

Our app is compatible with the following web browsers:

Microsoft Edge: Version 12 and later

Google Chrome: Version 29 and later

Mozilla Firefox: Version 24 and later

Apple Safari: Version 7 and later

Opera: Version 15 and later

Internet Explorer: Version 11 (TLS 1.2 must be enabled manually)

Note: Older versions of these browsers may not be fully supported and may experience issues. We recommend updating your browser to the latest version for optimal performance.

TLS 1.2 Support
Our app requires TLS 1.2 encryption for secure communication. Please ensure your browser supports TLS 1.2. Most modern browsers have TLS 1.2 enabled by default.

If you’re using Internet Explorer 11, you may need to manually enable TLS 1.2. For detailed instructions, please refer to Microsoft’s documentation or contact your IT support.

If you encounter any issues or have further questions, please don’t hesitate to contact our support team.